Hotel Manager
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Job summary
The Hotel Manager oversees the daily operations of the hotel to ensure efficient service delivery, guest satisfaction, and profitability. The role involves supervising staff, coordinating hotel departments, managing budgets, maintaining service standards, and ensuring compliance with hospitality regulations.
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
2 years
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Overall management and daily operations of the hotel
- Ensure excellent guest satisfaction, efficient service delivery, and profitability.
- Supervising hotel staff, coordinating departments
- Maintaining service standards
- Managing budgets
- Ensuring compliance with health, safety, and hospitality regulations.
- Oversees front office, housekeeping, food and beverage, maintenance, and security operations while handling guest relations and resolving complaints professionally.
Requirements:
- Strong leadership and people-management skills
- Excellent customer service and guest relations skills
- Good communication and interpersonal abilities
- Organizational and problem-solving skills
- Financial management and budgeting skills
- Ability to multitask and work under pressure
- Knowledge of hotel operations and hospitality standards
- Decision-making and conflict resolution skills
- Computer literacy and hotel management software knowledge
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