Hotel Manager
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Hospitality & Leisure
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Job summary
The successful candidate must demonstrate strong leadership, excellent communication skills, sound business judgment, and the ability to work effectively in a fast-paced hospitality environment. The candidate must also be flexible and willing to travel when required by the company, including travelling to other hotel locations, branches, properties
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
Hotel Operations:
- Oversee the daily operations of the hotel and ensure all departments function efficiently.
- Ensure proper coordination between the front desk, housekeeping, maintenance, security, food and beverage, and other departments.
Guest Experience and Customer Service:
- Ensure guests receive professional, courteous, and timely service.
- Monitor guest check-in, check-out, reservations, enquiries, and complaints.
Staff Management and Supervision:
- Supervise and coordinate hotel employees across different departments.
- Prepare or monitor staff schedules and ensure adequate staffing levels.
- Monitor employee attendance, punctuality, appearance, conduct, and productivity.
Requirements:
- Minimum of an HND qualification
- 2 years of previous experience in a similar role
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