Business Improvement Manager

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Job summary

We are seeking a Hotel Business Improvement Manager who will be responsible for identifying, engaging, onboarding, and maintaining relationships with hotels and other relevant hospitality businesses within their assigned location. The primary responsibility of this role is to introduce hotel owners and business operators to the company's mobile app

Min Qualification: Diploma Experience Level: Mid level Experience Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

Hotel and Business Acquisition:

  • Identify hotels, guest houses, serviced apartments, hospitality businesses, and other relevant businesses within the assigned location.
  • Visit hotels and businesses within the assigned area to introduce the company's platform.
  • Identify and engage hotel owners, managers, administrators, and other relevant decision-makers.
  • Establish professional relationships with business owners and management.
  • Explain the purpose, features, usefulness, and benefits of the company's application.
  • Generate interest and encourage qualified businesses to register and use the platform.


Hotel Onboarding:

  • Guide hotels and businesses through the registration and onboarding process.
  • Assist business owners and their staff in setting up their accounts.
  • Explain how to use the relevant features of the application.
  • Ensure that businesses understand how the application can support their daily operations.
  • Follow up with newly onboarded businesses to encourage continued usage.
  • Identify difficulties experienced by businesses during onboarding and escalate them to the appropriate department.
  • Maintain accurate records of all businesses contacted, interested, registered, and successfully onboarded.
  • Marketing and Promotion of the Application


Requirements:

  • A minimum of 3 years of experience
  • A minimum of a diploma in a related field 
  • Ability to identify and approach potential business clients.
  • Ability to generate leads and convert prospects into users. Strong relationship-building skills.

 

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