Quality Assurance Lead
Job summary
The Hospitality Quality Assurance Lead is responsible for independently evaluating whether the property is operating in accordance with Corinth Group standards, client requirements, approved SOPs and premium hospitality expectations.
Job descriptions & requirements
Responsibilities:
- Quality Inspections: Conduct scheduled and unannounced inspections of guest rooms, public areas, laundry operations, and back-of-house areas.
- SOP and Standards Compliance: Evaluate compliance with Corinth Group SOPs and client-approved procedures.
- Corrective and Preventive Action: Issue clear corrective-action requirements; assign firm completion deadlines and track through to verified closure.
Requirements:
- Minimum of a BSC
- 2 years of previous experience in a similar role
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