Job summary
We are recruiting on behalf of our client, an hospitality consultancy, for the position below:
Job descriptions & requirements
Responsibilities:
- Coordinate cleaning schedules and supervise turnover to ensure all properties are cleaned, prepared, and ready on time for occupancy without service lapses.
- Coordinate cleaning schedules and supervise turnover to ensure all properties are cleaned, prepared, and ready on time for occupancy without service lapses.
- Manage the day-to-day operations of all residential properties, ensuring consistent service delivery, operational readiness, and adherence to defined quality and safety standards.
- Identify maintenance issues early and oversee corrective and preventive repairs across all properties to minimize downtime and operational disruption.
- Source, manage, and evaluate vendors and artisans, ensuring quality service delivery, timely execution, and cost-effective pricing.
- Oversee procurement, usage, and replenishment of operational supplies, ensuring adequate stock levels and preventing waste or shortages.
- Conduct routine inspections to ensure cleanliness, functionality, and presentation standards are consistently met across all properties.
- Assess new properties and coordinate setup activities to ensure operational, safety, and quality standards are met before launch.
- Monitor operational expenses, manage budgets, and identify opportunities to optimize costs without compromising service quality.
- Prepare accurate operational reports, maintain maintenance and expense logs, and ensure operational data is current and accessible.
- Serve as the escalation point for property issues, resolving incidents efficiently and implementing controls to prevent recurrence.
- Other responsibilities as assigned by management.
Requirements:
- Bachelor's degree in Business Administration, Operations Management or a related field.
- Minimum of 3 years’ experience, with at least 2 years in hospitality, property management, or short-let/Airbnb operations.
- Experience managing multiple properties and coordinating vendors is a plus.
- Strong organizational and problem-solving skills.
- Ability to manage multiple priorities calmly and efficiently.
- Excellent communication and people-management skills.
- Vendor negotiation and coordination capability.
- High attention to detail and quality standards.
- Ability to anticipate operational risks and plan proactively.
- Working knowledge of property operations, hospitality standards, and short-let management.
- Understanding of preventive and corrective maintenance processes.
- Basic budgeting, expense tracking, and cost control knowledge.
- Experience using task management and operational tracking tools (e.g., Asana or similar platforms).
- Familiarity with inventory control, stock management, and procurement processes.
- Understanding of health, safety, and facility compliance requirements.
Remuneration: NGN 180,000-220,000
Location: Lekki, Lagos.
Work Hours: 9 am - 5 am, Monday - Friday
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