Front Desk Officer
Job summary
We are looking to hire a Front Desk Officer to assist with checking guests in and out of our establishment. The front desk agent will assist guests with enquiries, problems, and complaints.
Job descriptions & requirements
Responsibilities:
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests' needs and resolving their problems and complaints.
- Assisting guests with disabilities.
Requirements:
- High school diploma or suitable equivalent.
- 1+ years of front desk agent experience preferred.
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