HMO Customer Service Representative
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Job summary
We are hiring a Customer Service Representative for an HMO. The ideal candidate should be friendly, professional, and passionate about helping people. Responsibilities include responding to client inquiries, resolving complaints, providing information on healthcare plans, and ensuring excellent customer satisfaction.
Min Qualification:
OND
Experience Level:
Internship & Graduate
Experience Length:
No Experience/Less than 1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Assist clients with HMO registration and enrollment processes.
- Handle complaints, resolve customer issues.
- Follow up on claims and authorization requests.
Requirements:
- Minimum of an OND
- 0-1 year of previous experience in a similar role
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