Head of Training & Consulting
Job summary
We seek to hire a suitable candidate to drive organisational performance and business growth by building a high-performing workforce through targeted, results-driven training. Success is defined by measurable improvements in employee productivity, faster competency development, and clear ROI on training investments.
Job descriptions & requirements
Responsibilities:
Training Strategy & Business Alignment:
- Develop training plans aligned with business goals and growth targets.
- Identify high-impact skill gaps and prioritise interventions.
- Define clear success metrics for all training programmes.
Performance-Focused Learning Programs:
- Design and deliver practical, results-oriented training (sales, operations, leadership).
- Ensure training translates into improved on-the-job performance.
- Continuously refine programs based on business needs.
Capability & Leadership Development:
- Build structured onboarding programs to accelerate productivity.
- Develop leadership and management capability across the organisation.
- Create development pathways for high-potential employees.
Training Delivery & Execution:
- Oversee all training delivery (in-person, virtual, on-the-job)
- Ensure consistency, quality, and scalability of programmes.
- Manage facilitators, content, and delivery schedules effectively.
Measurement & Impact:
- Track training effectiveness using performance-based KPIs.
- Measure ROI (productivity, revenue impact, efficiency gains)
- Provide data-driven insights and continuous improvement.
Systems & Operational Efficiency:
- Implement and optimize learning systems (LMS and tools)
- Improve training processes for speed and scalability
- Manage budgets and resources efficiently
Requirements:
- A minimum of 3 years of experience.
- A minimum of a degree in a related field.
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