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Head of Operations

Empower Careers

Supply Chain & Procurement

4 days ago
Easy apply

Job summary

A fast-growing cold-chain company building Nigeria's first integrated Cold-Chain-as-a-Service platform is hiring a Head of Operations to anchor fulfillment, manage cold storage hubs, refrigerated fleet and field teams, and ensure zero compromise on quality, safety and efficiency.

Min Qualification: Degree Experience Level: Senior level Experience Length: 5 years Language Requirement: English Work Type: Full Time Working Hours: 8 to 5 Applicant Location: Nigeria

Job descriptions & requirements

Responsibilities:

  • Oversee daily operations across multiple cold storage hubs ensuring 99.9% uptime and temperature integrity
  • Manage refrigerated fleet (e-bikes, electric reefer trucks, diesel/CNG hybrid trucks) and optimize routing for OTIF delivery
  • Drive adoption of digital platform for inventory, IoT telemetry and GPS tracking across operations
  • Lead farmgate operations, produce intake, grading and farmer/aggregator onboarding
  • Recruit, train and lead hub operators, drivers, field agents and technicians
  • Ensure compliance with NAFDAC, SON and food safety standards and manage operational risks
  • Manage operational budgets, track KPIs and lead rollout of new hubs and corridors nationwide


Requirements:

  • 5 years operational leadership experience in cold chain, logistics, supply chain or agri-business
  • MBA or postgraduate qualification in Operations / Supply Chain is an advantage
  • Proven experience managing multi-site operations with distributed teams across Nigeria
  • Strong understanding of cold chain infrastructure, temperature-controlled storage and QA protocols
  • Experience with IoT, data-driven operations and digital inventory systems
  • Strong leadership, financial acumen and problem-solving skills under pressure
  • Willingness to travel regularly to operational hubs

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