Head of Engineering & Service Delivery

Industry: Renewable Energy / Power & Energy Infrastructure
Location: Lagos, Nigeria
Employment Type: Full-Time
Salary: ₦1,800,000 Net Monthly
Experience: 15 years
Role Overview
We are seeking an experienced and strategic Head of Engineering & Service Delivery to lead the design, deployment, and lifecycle management of renewable energy solutions across a rapidly expanding portfolio.
This role combines technical leadership with operational excellence, ensuring high-quality project execution, optimal system performance, and exceptional service delivery. The successful candidate will build and lead high-performing engineering and field operations teams while ensuring all deployed systems are reliable, scalable, and commercially viable.
Key Responsibilities
1. Engineering Leadership

• Lead the design and engineering of:
  • Solar PV systems (residential, commercial, industrial)
  • Hybrid energy solutions (solar, battery, grid integration)
  • Energy-as-a-Service (EaaS) platforms
    
• Establish and enforce engineering standards, policies, and best practices
• Review and approve system designs, specifications, and technical documentation
  

2. Project Delivery & Execution

• Oversee end-to-end project lifecycle:
  • Site assessments
  • System design
  • Procurement
  • Installation
  • Commissioning
    
• Ensure delivery within timelines, budget, and quality standards
  

3. Operations & Maintenance (O&M)

• Develop and implement preventive and corrective maintenance programs
• Monitor system uptime, reliability, and performance
• Deploy and manage remote monitoring (IoT-enabled systems)
  

4. Service Delivery & Field Operations

• Build, scale, and manage nationwide installation and service teams
• Define and enforce Service Level Agreements (SLAs)
• Ensure rapid response and resolution of service issues and outages
  

5. Performance Management & Optimization

• Track and report key KPIs:
  • System uptime
  • Energy output
  • Customer satisfaction
  • Fault resolution time
    
• Drive continuous improvement in operational efficiency and performance
  

6. Vendor & Partner Management

• Manage EPC contractors, OEMs, and suppliers
• Negotiate technical agreements and service contracts
• Ensure compliance with quality and performance standards
  

7. Technical Innovation

• Drive adoption of advanced technologies:
  • Smart metering
  • Remote diagnostics
  • Battery optimization systems
    
• Evaluate and implement emerging energy technologies
  

8. Strategic Contribution

• Support business development through:
  • Technical proposals
  • Feasibility studies
  • Cost modeling and pricing inputs
    

9. Compliance & Safety

• Ensure adherence to:
  • Nigerian energy regulations
  • HSE standards
  • Environmental and sustainability requirements
    

Required Qualifications
Education

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Renewable Energy, or related field
• Master's degree (MBA or Engineering) is an advantage
  

Experience

• Minimum of 15+ years in:
  • Renewable energy systems
  • Solar PV installation and maintenance
  • Power systems engineering
    
• At least 5+ years in a senior leadership role
  

Technical Expertise

• Solar PV system design (C&I and utility-scale)
• Battery storage systems (Lithium-ion and hybrid)
• Inverter technologies
• Energy audits and load analysis
• Grid-tied and off-grid systems
• Diesel/solar hybrid solutions
  

Operational Experience

• Delivery of large-scale, multi-site energy projects
• Field service and operations management
• Preventive maintenance systems
• Asset lifecycle management
  

Core Competencies

• Strong leadership and team development
• Advanced project management capability
• Analytical thinking and problem-solving
• Commercial and financial acumen
• Excellent communication and stakeholder management
  

Compensation & Benefits

• Net Salary: ₦1,800,000 per month
• Health Insurance (HMO)
• Housing Allowance
• Leave Allowance
• Phone & Communication Allowance
• Performance-Based Bonus / Profit Sharing
• Official Vehicle (subject to company policy)
• Pension Contributions (as per statutory requirements)
  

Key Performance Indicators (KPIs)

• Project delivery timelines
• System uptime (%)
• Customer satisfaction scores
• Cost efficiency and budget adherence
• Fault resolution time
• Team productivity and utilization
  

Success Profile
The ideal candidate is:

• A hands-on engineering leader with strong execution capability
• Experienced in scaling energy operations across multiple locations
• Able to balance technical depth with operational and commercial priorities
• Passionate about renewable energy and expanding energy access across Africa
  

How To Apply
Interested and qualified candidates should send their CV to:
hiring@mysigma.io
Subject Line: Head of Engineering & Service Delivery
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