Or your alerts
New
2 weeks ago

Job Summary

We are looking for a HOD for our financial institution who will properly manage customers to ensure new businesses are won and existing businesses are maintained and grown. You will be responsible for growing team revenues along defined income lines, developing and implementing marketing and sales plans for the department, establishing, developing, and managing relationship

  • Minimum Qualification : Degree
  • Experience Level : Senior level
  • Experience Length : 10 years

Job Description/Requirements

Responsibilities:

  • Proper management of customers is necessary to ensure new businesses are won and existing businesses are maintained and grown.
  • Responsible for growing team revenues along defined income lines.
  • Develop and implement marketing and sales plans for the department.
  • Establish, develop, and manage relationships with clients and vendors.
  • Supervisory responsibility for effective communication of activities and reports to internal and external targets
  • Participate actively in the resolution of escalated conflicts with clients (both internal and external).
  • Complete ad hoc or planned projects, research works, and other initiatives as directed by senior management from time to time.
  • Contribute to the development of the group’s business and relationship management strategies.
  • Prepare and track budget performance for the department.
  • Ensure adequate staffing for the department.
  • Actively contribute to the development of the team through the sharing of information, coaching, and support.
  • Generate periodic dashboard reports for senior management.
  • Grow assigned clients' market share on all our processing platforms
  • Grow income from the sale of all products and services offered to clients within the Financial Institution space
  • Provide Executive Reports
  • Client relationship management
  • Initiate and/or mid-wife new business-related scheme projects or initiatives
  • Supervise ROs duties to ensure productivity


KPIs

  • Generate project income from all projects marketed and implemented within the defined KPI period
  • Generate income from the sale of all products and services offered to clients within the Financial Institution space
  • Grow assigned clients' market share on all our processing platforms


Requirements:

  • University Education:   First Degree or its equivalent in Marketing or Business Administration or Humanities
  • Professional Qualifications – MBA and/or Other Marketing or Card related Professional Qualifications – added advantage
  • Experience:   Minimum of 10 years of working experience in Marketing or Sales function in reputable organization(s).


Knowledge:

  • Advance Card/e-Payment industry knowledge/experience
  • Key Accounts/Relationship Management
  • Good knowledge of business/commercial law
  • Product Development & Positioning Strategies
  • Pricing Strategies/Techniques
  • Good knowledge of Consumer Behavior
  • Financial literacy
  • Brand Management & Communication


Skill/Competencies:

  • Strong interpersonal skills.
  • Critical reasoning and analytical abilities
  • Problem Solving skills/abilities
  • Good written and oral communication & presentation skills
  • Leadership and People management skills
  • Business Acumen
  • Office administration

Important Safety Tips

  • Do not make any payment without confirming with the Jobberman Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
Report Job

Share Job Post

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

2 years ago

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

2 years ago

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

2 years ago

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

This action will pause all job alerts. Are you sure?

Cancel Proceed
Report Job
Please fill out the form below and let us know more.
Share Job Via Sms

Preview CV