Head, Membership and Experience
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New
Job summary
We are looking for a commercially minded, highly organised, and emotionally intelligent professional to manage our members’ experience, with a strong understanding of what makes a private members’ club truly distinct. Experience in premium client service, relationship management, or banking sales would be a strong advantage.
Min Qualification:
Degree
Experience Level:
Senior level
Experience Length:
5 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Membership Acquisition and revenue growth
- Membership Experience & concierge operations
- Events & programming
- Membership communication & marketing support
- Administration and reporting
Requirements:
- Minimum 5 years of professional experience in hospitality, luxury hospitality, private clubs, premium lifestyle brands, or banking sales/relationship management.
- A demonstrated track record in membership sales, client acquisition, commercial growth, or high-value relationship sales.
- Experience coordinating events or curated member experiences.
- Excellent written and verbal communication skills.
- Comfort with CRM tools.
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