Graduate Trainee - Cleaning Services Supervisor
Job summary
We aim to train and develop a graduate into a competent site supervisor responsible for overseeing daily cleaning operations, staff performance, quality control, and client satisfaction.
Job descriptions & requirements
Responsibilities:
- Assist senior supervisors in daily site supervision
- Monitor cleaners’ attendance, punctuality, and task execution
- Conduct routine inspections of assigned sites
- Ensure compliance with cleaning standards and safety rules
- Report issues, incidents, and shortages promptly
- Support the training of cleaning staff on proper procedures
- Prepare basic daily and weekly operational reports
Technical & Operational Knowledge (Trainable)
- Cleaning chemicals and their safe usage
- Use and care of cleaning equipment and machines
- Site inspection and quality assurance checks
- Health, Safety & Environment (HSE) practices
- Staff scheduling and attendance monitoring
- Client interaction and issue escalation procedures
Requirements:
- Minimum of HND or Bachelor’s degree (any discipline)
- NYSC completed or exemption certificate
- Basic understanding of workplace ethics and safety standards
- Good communication and interpersonal skills
- Basic leadership and people-management ability
- Ability to follow instructions and standard operating procedures (SOPs)
- Attention to detail and a quality control mindset
- Basic reporting and documentation skills
- Ability to work under supervision and meet deadlines
- Willingness to learn operational standards and cleaning techniques
- High level of discipline and integrity
- Physically fit and willing to be field-based
- Proactive and problem-solving oriented
- Neat appearance and professional conduct
- Willingness to work early mornings, weekends, or shifts when required
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