Governance and Business Control Officer

Responsibilities:

Risk Assessment and Control Framework:

• Conduct risk identification and evaluation across departments — financial, operational, technological, and reputational.
• Maintain a Risk and Control Matrix (RCM) to document key processes, associated risks, and mitigating controls.
• Develop and update risk registers, ensuring timely review and reporting to management.
• Monitor emerging risks (e.g., cybersecurity, customer data, regulatory changes) and recommend mitigating strategies.
  

Policy, Process, and Compliance Management:

• Design, document, and update policies, SOPs, and compliance manuals to reflect current laws, NDIC guidelines, and internal governance frameworks.
• Ensure consistent implementation of management-approved procedures across departments.
• Evaluate compliance with statutory filings, customer due diligence, and operational documentation requirements.
• Support periodic policy orientation and training sessions to ensure staff awareness and adherence.

 Internal Control and Assurance Activities:

• Develop and implement audit and monitoring plans to test process effectiveness and adherence.
• Perform spot checks, surprise audits, and reconciliations on key operational areas (e.g., revenue, vault access, asset custody, payroll, and procurement).
• Identify control lapses or non-compliance incidents and recommend actionable corrective measures.
• Evaluate the adequacy of segregation of duties, access controls, and authorisation hierarchies.
• Track remediation and report unresolved control deficiencies to the Managing Director for escalation.

Financial Integrity and Reporting:

• Verify accuracy of accounting entries, reconciliations, and SAGE transactions to ensure data reliability.
• Support Finance in month-end close validation and internal audit readiness.
• Evaluate the linkage between operational activities and financial results, highlighting discrepancies or inefficiencies.
• Provide management with control-focused financial analysis for decision support.

Investigation, Ethics, and Incident Review:

• Investigate control breaches, irregularities, or potential fraud in collaboration with HR and Legal.
• Document findings, root causes, and recommendations with evidence for management action.
• Maintain a confidential case log of incidents and outcomes to support transparency and accountability.
• Promote ethical business conduct and support staff awareness programmes on integrity and confidentiality.
  

Process Improvement and Business Continuity:

• Evaluate workflows for bottlenecks or duplication and propose automation or streamlining opportunities.
• Recommend internal process improvements that enhance efficiency, accuracy, and risk mitigation.
• Participate in business continuity planning, scenario testing, and post-incident reviews.
• Support digital transformation projects (e.g., CRM and ERP integrations) to ensure embedded controls at every stage.

Requirements:

• Bachelor’s degree in accounting, finance, business administration, or economics (required).
• Postgraduate or professional qualification (e.g., ACCA, ICAN, CIMA, CIA) preferred. Experience:
• 5 years of progressive experience in accounting, internal audit, or business controls.
• Experience in a regulated or financial-services environment (e.g., banking, insurance, vault operations) is an advantage.
• Professional audit, risk, or compliance certifications (e.g., CRMA, CISA, ISO 9001/27001, or equivalent).
• Strong Excel skills (pivot tables, analytics) and proficiency in SAGE Evolution and Microsoft Office Suite.
• Familiarity with CRM systems, audit software, and data visualisation tools (e.g., Power BI) is desirable
• Deep understanding of COSO, ISO, and risk-based auditing frameworks.
• Ability to design, test, and optimise workflows.
• Advanced data interpretation and variance analysis capability.
• Working knowledge of NDIC, tax, and statutory obligations.
• Impeccable integrity and discretion in handling sensitive information.
• Ability to present findings and recommendations clearly to management.
• Proactive in identifying and mitigating risks before escalation.
• Operates with autonomy while building cross-functional partnerships.
• Precision in financial and control documentation.
• Ability to embed governance practices within evolving business systems.
• Compliance with internal control and audit schedules.
• Timeliness and quality of risk and control reports.

Key Performance Indicators:

• Compliance with internal control and audit schedules.
• Timeliness and quality of risk and control reports.
• Closure rate of control deficiencies and management actions.
• Improvement in operational efficiency and accuracy metrics.
• Reduction in incidents, losses, or non-compliance events
• Successful integration of governance procedures in new projects or systems.

Remuneration: NGN 350,000 - 400,000