General Manager

Responsibilities:

Strategic & Business Leadership

• Develop and execute short-, medium-, and long-term business strategies aligned with company goals.
• Translate corporate objectives into actionable operational plans and performance targets.
• Drive market expansion, product portfolio growth, and operational scalability.
• Provide leadership and direction to senior management and departmental heads.

Manufacturing & Operations Management

• Oversee IVD manufacturing operations, including formulation, assembly, labelling, packaging, and release.
• Ensure efficient production planning, capacity utilisation, and cost control.
• Implement lean manufacturing and continuous improvement initiatives.
• Ensure proper maintenance, calibration, and qualification of production equipment.

Quality Management & Regulatory Compliance

• Ensure full compliance with applicable regulatory and quality standards, including ISO 13485 (Medical Devices QMS), Good Manufacturing Practice (GMP) and Local regulatory authority requirements (e.g., NAFDAC, FDA, CE-IVDR where applicable)
• Provide oversight of quality assurance and quality control functions.
• Ensure timely regulatory submissions, audits, inspections, and corrective actions.
• Foster a strong quality culture across the organisation.

Research, Product Development & Validation

• Support R&D teams in product development, validation, and technology transfer.
• Ensure robust design controls, risk management, and product lifecycle management.
• Oversee scale-up from pilot to commercial production.
• Ensure post-market surveillance and customer feedback integration.

Supply Chain & Procurement

• Oversee procurement of raw materials, reagents, consumables, and packaging materials.
• Ensure supplier qualification, performance monitoring, and continuity of supply.
• Manage inventory to balance cost efficiency and production reliability.
• Mitigate supply chain risks, including import/export and cold-chain requirements.

Sales, Marketing & Customer Interface

• Support sales and marketing strategies through reliable production and product availability.
• Engage key customers, distributors, and strategic partners.
• Ensure customer requirements are translated into production and quality specifications.
• Oversee customer complaints handling and product recalls, where applicable.

Financial Management & Performance

• Develop and manage operational budgets and financial forecasts.
• Monitor production costs, margins, and profitability.
• Approve major expenditures and capital investments.
• Ensure accurate management reporting and financial controls.

People Management & Organizational Development

• Build, lead, and retain a high-performing multidisciplinary team.
• Ensure compliance with HR policies, labour laws, and ethical standards.
• Promote training, competency development, and succession planning.
• Foster a culture of accountability, safety, and continuous improvement.

Health, Safety & Environmental Management

• Ensure compliance with occupational health and safety standards.
• Oversee biosafety, chemical safety, and waste management practices.
• Promote a safe working environment and environmental sustainability.

Governance, Risk & Stakeholder Management

• Identify operational, regulatory, and business risks and implement mitigation plans.
• Report regularly to the Board or Executive Management.
• Ensure adherence to corporate governance and internal control frameworks.
• Represent the company with regulators, auditors, and external stakeholders.

Requirements:

• Strong leadership and strategic thinking abilities
• Deep understanding of IVD manufacturing and regulatory landscape
• Financial and commercial acumen
• Excellent stakeholder and regulatory communication skills
• Strong decision-making and problem-solving capabilities
• High level of integrity and compliance mindset