General Manager

Responsibilities:

• Identify, collate, and promptly resolve all maintenance needs across company facilities.
• Handle petty cash, expenses, disbursements, and accountability.
• Oversee the day-to-day management of the business on behalf of the managing director.
• Deliver key company objectives relating to profitability, service, and client satisfaction.
• Represent the managing director in meetings as directed.
• Report regularly to the managing director on daily business operations and activities.
• Ensure the business operates effectively and delivers agreed targets within set timelines.
• Follow up on delegated work to ensure proper completion.
• Ensure all client (tenant) complaints are handled and resolved within agreed turnaround times.
• Source vendors, negotiate contract bills, and follow up on execution.
• Manage the team in collaboration with managers, monitoring performance and workloads.
• Handle staff-related matters, including recruitment, salaries and wages, discipline, performance appraisals, and other HR issues.
• Identify team training needs and gaps, and support continuous staff training and development so employees can perform effectively, grow in their roles, and develop their skills.
• Oversee team welfare and wellbeing.

Requirements:

• The candidate must be a smart graduate with a first-class degree and a sound technical background in hospitality management and administrative roles.
• Must have worked as a general manager in a five-star hotel, with a minimum of five years’ experience and supporting proof.
• Must be proactive, able to learn quickly, organised, and equipped with good problem-solving skills.
• Strong attention to detail is essential.
• Must be between 40 and 50 years of age, with an excellent background in facility management and operations.
• A technical background in construction and building technology is an added advantage.
• Exceptional organisational skills.
• Strong attention to detail.
• Ability to manage multiple tasks and priorities simultaneously.
• Self-initiative and proactive problem-solving.
• Excellent communication and interpersonal skills.
• Ability to work independently with minimal supervision.
• Professional discretion and confidentiality.
• Strong time-management abilities.
• Adaptability and flexibility in a dynamic environment.
• Good decision-making and judgement.
• Ability to handle high-standard presentations.
• Capability to coordinate contractors and service providers effectively.

Remuneration: NGN 700,000-1 Million Monthly (based on competence and salary is subject to review after six months based on performance)

Disclaimer: Please do not waste your time submitting your CV if you do not meet the requirements stated above, as only qualified candidates will be considered.