Hotel Emergency Room

Supervisor

Hotel Emergency Room

Customer Service & Support

1 week ago
Easy apply New

Job summary

We are seeking a service focused Front of House Supervisor to oversee front facing operations and ensure excellent customer service delivery.

Min Qualification: Degree Experience Level: Entry level Experience Length: 2 years

Job descriptions & requirements

Responsibilities:

  • Supervise front-of-house staff
  • Coordinate daily service operations
  • Manage guest reception and seating flow
  • Monitor service standards and customer experience
  • Handle customer concerns and complaints
  • Support training and guidance of front-of-house staff
  • Ensure the cleanliness and organization of service areas
  • Coordinate with the kitchen and operations teams


Requirements:

  • Previous experience in hospitality or restaurant operations
  • 2–3 years of experience in a supervisory role
  • Strong leadership and customer service skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

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