Front Desk/Admin Officer

Responsibilities:

• Welcome and attend to visitors in a professional manner.
• Answer and direct phone calls, emails, and inquiries promptly.
• Manage the reception area and ensure it remains organized.
• Schedule appointments, meetings, and staff calendars.
• Handle incoming and outgoing correspondence and deliveries.
• Maintain office records, files, and confidential documents.
• Prepare reports, letters, memos, and other administrative documents.
• Monitor and restock office supplies and stationery.
• Assist with travel arrangements and logistics when required.
• Support HR activities such as onboarding and staff documentation.
• Coordinate meetings and prepare meeting rooms when necessary.
• Maintain attendance records and visitor logs.
• Handle basic bookkeeping, invoicing, or petty cash duties.
• Ensure compliance with office procedures and policies.
• Liaise with vendors, clients, and service providers.
• Manage office equipment and report maintenance issues.
• Provide administrative support to management and departments.
• Assist in organizing company events and activities.
• Handle customer complaints and escalate issues appropriately.
• Ensure excellent customer service and positive client experience.

Requirements:

• OND / HND / BSc
• 1–2 years of experience in an admin/front desk role
• Strong communication & customer service skills 
• Ability to multitask 
• Good knowledge of Microsoft Office & email handling
• Well-presented and professional