Receptionist
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Job summary
The Front Desk Receptionist serves as the face of the wellness center and is responsible for creating a warm and positive experience for clients from the moment they arrive. The ideal candidate is organized, professional, customer-focused, and passionate about delivering excellent service.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Welcome clients and visitors in a friendly and professional manner.
- Manage client appointments, bookings, and scheduling.
- Answer telephone calls, emails, and client inquiries promptly.
- Process payments and maintain accurate transaction records.
- Maintain client records and ensure confidentiality of information.
- Coordinate with therapists, practitioners, and management regarding schedules and client needs.
- Ensure the reception area remains neat, organized, and welcoming.
- Assist with administrative tasks and office support duties as assigned.
Requirements:
- Minimum of an HND
- 2 years of previous experience in a similar role
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