Front Desk Personnel
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Job summary
The Front Desk Personnel will serve as the first point of contact for visitors and clients, providing excellent customer service while managing calls, appointments, and administrative tasks. The role requires professionalism, strong communication skills, and the ability to ensure smooth day-to-day front office operations.
Min Qualification:
OND
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Port Harcourt & Rivers State, Nigeria
Job descriptions & requirements
Responsibilities:
- Visitor Management: Greet, register, and direct guests to the appropriate person or department.
- Communications: Answer, screen, and route incoming phone calls, take messages, and respond to emails.
- Clerical Support: Manage incoming and outgoing mail, maintain filing systems, and handle data entry.
- Scheduling: Coordinate appointments, manage calendars, and book meeting rooms.
- Front Office Maintenance: Keep the reception area clean and ensure office supplies are stocked.
- Security: Monitor office security by following access control procedures and issuing visitor badges
Requirements:
- Applicants must possess a minimum of OND/HND/B.Sc in Business Administration, Office Management, or a related field.
- Applicants must have proven experience in a front desk, receptionist, or customer service role.
- Applicants must possess excellent communication and interpersonal skills.
- Applicants must be proficient in Microsoft Office applications and basic computer operations.
- Applicants must be professional, well-presented, and able to multitask.
- Applicants must have strong organizational and customer service skills.
Location: Port Harcourt
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