Front Desk Personnel

Responsibilities:

• Greet and attend to patients and visitors in a friendly and professional manner
• Respond to patient inquiries via phone, email, and in person
• Schedule, confirm, and reschedule patient appointments
• Maintain accurate and up-to-date patient records
• Coordinate with medical staff to ensure smooth patient flow
• Address patient complaints or concerns promptly and professionally
• Provide information about clinic services, procedures, and policies
• Assist with basic administrative duties and documentation
• Ensure confidentiality and proper handling of patient information at all times

Requirements:

• Minimum of OND in any relevant field
• 1–2 years of experience in customer service (experience in a healthcare environment is an advantage)
• Excellent verbal and written communication skills
• Strong customer service and interpersonal skills
• Ability to handle multiple tasks in a fast-paced environment
• Strong organizational and time management skills
• Very Smart and Tech-Savvy
• Good problem-solving ability and attention to detail
• Basic computer literacy and proficiency in Microsoft Office
• Ability to maintain professionalism, empathy, and patient confidentiality
• Ability to work independently and as part of a team.

Remuneration: NGN 100,000 - 120,000 monthly