Front Desk Officer
Easy apply
New
Immediate Start
Job summary
We are looking to hire a talented and enthusiastic individual to join our team as a Front Desk Officer.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
No Experience/Less than 1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Greeting and welcoming guests upon their arrival
- Assisting guests with check-in and check-out procedures
- Providing information about our services, amenities, and local attractions
- Handling guest inquiries, requests, and complaints promptly and professionally
- Managing reservations and ensuring accurate guest information is recorded
- Collaborating with other departments to ensure a smooth operation
- Maintaining a neat and organized front desk area
- Utilizing MS Office suite to perform administrative tasks efficiently
Requirements:
- A university degree in a relevant field
- Previous experience in customer service and hospitality
- Excellent verbal and written communication skills
- Strong interpersonal skills and a friendly demeanor
- Proficiency in MS Office suite (Word, Excel, PowerPoint)
- Ability to multitask and work under pressure
- Attention to detail and problem-solving skills
Administrative & Technical Skills
Interpersonal & Soft Skills
Organisational Skills
Work Ethics & Behavioural Skills
Problem-Solving Skills
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