Front Desk Officer
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Job summary
The Front Desk Officer serves as the first point of contact for patients, creating a warm and professional experience while ensuring the smooth day-to-day operation of the dental clinic. The role involves managing appointments, attending to patient inquiries, maintaining accurate records, and coordinating HMO treatment approvals and claims.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Port Harcourt & Rivers State, Nigeria
Job descriptions & requirements
Responsibilities:
- Customer Service: Welcoming visitors, answering inquiries, and directing clients to the appropriate personnel.
- Communication Management: Screening, answering, and transferring incoming phone calls, as well as managing the company’s email inbox and inquiries.
- Scheduling: Organizing meetings, maintaining staff calendars, and booking appointments.
- Clerical Support: Processing official documents, managing mail/deliveries, data entry, and filing.
- Office Maintenance: Monitoring office supply inventory, restocking materials, and keeping the reception area tidy.
- Security & Access Control: Managing visitor logs, issuing passes, and enforcing security protocols
Requirements:
- Minimum qualification: HND
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Good knowledge of social media platforms.
- Ability to create basic content using an app such as CapCut
- Computer literacy
- Must be professional, proactive, and willing to learn.
Location: Waterlines, Port Harcourt, Rivers State
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