Front Desk Officer
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Job summary
We are looking to hire a talented and enthusiastic individual to join our team as a Front Desk Officer.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Greeting and welcoming guests upon their arrival.
- Assisting guests with check-in and check-out procedures.
- Providing information about our services, amenities, and local attractions.
- Handling guest inquiries, requests, and complaints promptly and professionally.
- Managing reservations and ensuring accurate guest information is recorded.
- Collaborating with other departments to ensure a smooth operation.
- Maintaining a neat and organized front desk area.
- Utilizing the MS Office suite to perform administrative tasks efficiently.
Requirements:
- A university degree in a relevant field.
- Previous experience in customer service and hospitality.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a friendly demeanor.
- Proficiency in the MS Office suite (Word, Excel, PowerPoint).
- Ability to multitask and work under pressure.
- Attention to detail and problem-solving skills.
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