Front Desk Officer
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Job summary
We are seeking a smart, friendly, and professional Female Front Desk Officer to join our café/ restaurant team in VGC, Lekki. The ideal candidate will be the first point of contact for customers, ensuring a warm welcome and excellent customer experience. She must be organized, customer-focused, able to work flexible shifts.
Min Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Welcome and attend to customers in a friendly and professional manner.
- Handle customer inquiries, reservations, and complaints efficiently.
- Manage incoming calls, messages, and walk-in guests.
- Coordinate table reservations and seating arrangements.
- Process orders and payments when required.
- Maintain accurate records of customer bookings and daily activities.
- Assist with administrative and operational tasks as assigned.
- Ensure the reception and waiting area remain clean and presentable.
- Work closely with cafe staff to ensure excellent customer service.
Requirements:
- Minimum of a High School (S.S.C.E)
- 2 years of previous experience in a similar role
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