The AHI Residence Ltd

Front Desk Executive

The AHI Residence Ltd

Admin & Office

3 weeks ago
Easy apply New Immediate Start
Lagos Full Time Hospitality & Hotel NGN 70,000 - 150,000 Negotiable

Job summary

We seek a suitable candidate for this position.

Min Qualification: HND Experience Level: Mid level Experience Length: 3 years

Job descriptions & requirements

Responsibilities:

  • Guest Services: Greeting guests warmly, checking them in/out, assigning rooms, and distributing keys.
  • Reservations: Managing bookings and cancellations via phone, email, and in-person. Processing electronic payments and posting charges to guest accounts.
  • Communication: Answering calls, forwarding messages, and directing inquiries.
  • Problem Resolution: Handling guest issues and complaints efficiently and courteously, and working with housekeeping, maintenance, and other departments to meet guest needs.
  • Administrative Tasks: Filing, data entry, maintaining records, and keeping the lobby tidy.


Requirements:

  • 3 years of experience
  • Minimum of HND


Benefits:

  • Annual Leave Entitlement- Two Weeks
  • Medical Insurance Plan (HMO)
  • National Pension Scheme Contribution and Group Personal Accident Insurance

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