Front Desk Officer
Job summary
Onpab Limited is seeking a smart, organized, and customer-focused Front Desk Officer to serve as the first point of contact for clients and visitors. The ideal candidate will be responsible for managing front desk operations, responding to enquiries, supporting administrative activities, and delivering an exceptional customer exp
Job descriptions & requirements
Responsibilities:
- Welcome clients and visitors warmly and professionally.
- Receive, screen, and direct phone calls and enquiries.
- Respond to emails, WhatsApp messages, and customer enquiries promptly.
- Schedule appointments and coordinate meetings.
- Maintain visitor records and office documentation.
- Provide accurate information about the company's products and services.
- Support administrative and clerical duties.
- Maintain a clean, organized, and professional reception area.
- Assist other departments when required.
- Ensure excellent customer satisfaction at all times.
Requirements:
- A minimum of 1 year of experience
- A minimum of a diploma in any related field
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