Front Desk Concierge
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Job summary
We are seeking a polished, proactive, and customer-focused Front Desk Concierge to create an exceptional first impression for clients and visitors. The successful candidate will manage front desk operations, coordinate appointments, handle inquiries, and deliver a seamless, high-quality client experience while maintaining professionali
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Welcome and assist clients, guests, and visitors courteously and professionally.
- Manage appointments, bookings, and inquiries via phone, email, and in person.
- Handle incoming calls and direct them appropriately.
- Maintain accurate visitor records and client information.
- Coordinate with internal teams to ensure smooth service delivery.
- Ensure the reception area remains organized and presentable.
- Address client concerns promptly and professionally.
Requirements:
- Bachelor's degree or equivalent qualification.
- 2+ years of experience in a front desk, customer service, hospitality, or concierge role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office and scheduling tools.
- Professional appearance and customer-centric attitude.
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