Supervisor

Responsibilities:

• Supervise and coordinate the daily activities of assigned staff.
• Monitor employee attendance, punctuality, grooming, and overall discipline.
• Assign duties and ensure tasks are completed efficiently and on schedule.
• Provide guidance, coaching, and support to team members to improve performance.
• Ensure company policies, procedures, and operational standards are strictly followed.
• Conduct routine inspections to ensure cleanliness, organization, and safety of the work environment.
• Monitor staff productivity and prepare performance reports for management.
• Handle customer inquiries, complaints, and service issues professionally.
• Train and onboard new employees on company procedures and expectations.
• Coordinate shift schedules, leave requests, and duty rosters.
• Ensure proper use and accountability of company equipment and resources.
• Monitor inventory, supplies, and operational materials where applicable.
• Identify operational challenges and recommend practical solutions.
• Prepare daily, weekly, and monthly operational reports as required.
• Maintain effective communication between management and staff.
• Ensure compliance with health, safety, and security regulations.
• Foster teamwork, professionalism, and a positive work environment.
• Assist management in achieving departmental goals and operational targets.
• Perform any other supervisory duties assigned by management.

Requirements:

• Minimum of OND in Business Administration, Management, Human Resources, or a related field.
• Professional certifications in leadership or management are an added advantage.
• Minimum of 2 years' experience in a supervisory, team lead, or management role.
• Experience in hospitality, retail, real estate, manufacturing, or a similar industry is an added advantage.
• Proven ability to lead and supervise a team effectively.
• Strong understanding of workplace operations and staff management.
• Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
• Ability to work under pressure and meet deadlines.
• Flexible to work shifts, weekends, or extended hours when required
• Female preferably
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Good organizational and time management abilities.
• Problem-solving and decision-making skills.
• Conflict resolution and people management skills.
• Strong attention to detail and accountability.
• Excellent customer service orientation.
• Ability to multitask and prioritize responsibilities.
• Good report-writing and documentation skills.
• High level of integrity, professionalism, and confidentiality.
• Ability to motivate, mentor, and develop staff.
• Adaptability and ability to work in a fast-paced environment.
• Strong analytical and critical thinking skills.
• Self-motivated, proactive, and results-oriented.
• Ability to maintain discipline while fostering a positive and productive work environment.