Director Of Operations
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Job summary
We are seeking a Director of Operations for our client who is an hotel owner , the ideal candidate will oversee all hotel departments, ensure seamless daily operations, maintain exceptional guest service standards, control operational costs, drive revenue growth, and improve overall efficiency and profitability.
Min Qualification:
Diploma
Experience Level:
Senior level
Experience Length:
5 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities
- Oversee daily hotel operations and coordinate all departments.
- Develop and implement operational policies, procedures, and service standards.
- Monitor budgets, revenue, expenses, and cost control to maximize profitability.
- Supervise department heads, staff performance, and workforce planning.
- Ensure excellent guest experience, service quality, and customer satisfaction.
- Monitor inventory, procurement, and resource utilization.
- Ensure compliance with hospitality regulations, health, safety, and hygiene standards.
- Analyse operational performance and implement strategies for efficiency and business growth.
Requirements:
- BSc/HND in Hospitality Management, Business Administration, or a related field.
- Minimum of 5–8 years’ experience in hotel operations, including at least 3 years in a senior management role.
- Proven experience in budgeting, financial reporting, revenue management, and cost control.
- Strong knowledge of hotel operations, departmental coordination, and service standards.
- Demonstrated leadership, staff management, and problem-solving abilities.
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