Customer Support Representative

Responsibilities:

• Receive and process customer orders (walk-in, phone, and online).
• Respond to customer inquiries and resolve complaints professionally.
• Coordinate with the kitchen team to ensure timely and accurate order preparation.
• Process payments and ensure order accuracy before pickup or dispatch.
• Deliver excellent customer service at all times.

Requirements:

• A minimum of an HND in any discipline.
• Must have completed the mandatory NYSC programme.
• Must reside in Yaba or its environs.
• Excellent communication and customer service skills.
• Previous customer service experience is an added advantage.

Location: Egbeda, Yaba, and Lagos Island (Eko).

Remuneration: NGN 100,000 Monthly

Benefit:

• NGN 15,000 monthly transportation allowance

Work Schedule:

Training Period (First Month):

• Monday–Saturday: 9:00 a.m. – 8:00 p.m.
• Sunday: 12:00 noon – 6:00 p.m.
• One day off between Monday and Saturday each week.
• Sundays operate on a rotating schedule: one Sunday on, one Sunday off.

Post-Training (Shift Schedule): 

• After one month of on-the-job training, successful employees will transition to a shift system of morning shifts: 7:30 a.m. – 3:00 p.m and afternoon shifts: 1:30 p.m. – 8:00 p.m.