Customer Service Sales Representative

Prodigy CX is hiring Remote CSR (Global)

We are looking for a skilled Customer Support & Sales Specialist with excellent English communication skills and outstanding phone etiquette. The ideal candidate will have hands-on experience supporting US-based customers in a remote or BPO environment. Prior exposure to auto repair or automotive services will be considered a strong advantage.

Key Responsibilities

• Manage inbound and outbound customer calls in a professional and courteous manner

• Deliver accurate information, resolve customer issues, and ensure a positive service experience

• Utilize strong sales and persuasion skills to convert inquiries into successful sales

• Identify upselling opportunities and consistently meet performance targets

• Maintain detailed CRM records, follow-ups, and customer updates

• Collaborate with internal teams to ensure smooth and efficient operations

Requirements

• 2–3 years of experience in customer support or sales

• Proven experience handling US-based customers in a remote or BPO setting

• Exceptional English communication skills with excellent phone presence

• Strong sales mindset with demonstrated conversion and closing abilities

• Knowledge of auto repair or automotive services is a major plus

• Ability to work independently in a fast-paced, remote environment

What We Offer

• Competitive compensation package

• Fully remote work setup

• Opportunities for professional growth and career advancement

• A supportive and collaborative work culture

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