Customer Service Representative
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Job summary
Customer Service Representative responsible for handling customer inquiries, resolving complaints, processing orders, and providing product information. Ensures excellent customer experience, maintains records, follows up on issues, and supports sales and operations to achieve company goals.
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
1 year
Job descriptions & requirements
Responsibilities:
- Handling customer inquiries
- Resolving complaints
- Processing orders
- Providing product information.
Requirements:
- Excellent verbal & written communication skills
- Previous customer service experience preferred
- Strong problem-solving and complaint-handling ability
- Good computer skills (MS Office/CRM systems)
- Ability to multitask in a fast-paced environment
- Patient, professional, and customer-focused attitude
- Strong attention to detail
- Team player with a positive mindset
- Reliable and punctual
- Minimum qualification: SSCE/OND
- Must reside within or close to Berger
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