Customer Service Representative
Job summary
Seeking a customer focused and reliable representative to assist customers with inquiries, complaints, orders and general support. The role involves communicating with customers through phone calls, messages and other channels, providing accurate information, resolving issues promptly and ensuring a positive customer experience.
Job descriptions & requirements
Responsibilities:
- Respond to customer inquiries through phone calls, WhatsApp, and emails.
- Provide accurate information about products and services.
- Handle customers' complaints.
- Build and maintain positive relationships with customers.
- Ensure a high level of customer satisfaction and professional service at all times.
Requirements:
- Minimum of an OND, HND, or Bachelor's degree.
- No expereince/ less than 1 year of previous experience in a similar role.
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