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Customer Service Representative

Jorvit School LTD

Admin & Office

Yesterday
Easy apply New

Job summary

Seeking a customer focused and reliable representative to assist customers with inquiries, complaints, orders and general support. The role involves communicating with customers through phone calls, messages and other channels, providing accurate information, resolving issues promptly and ensuring a positive customer experience.

Min Qualification: OND Experience Level: No Experience Experience Length: No Experience/Less than 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

  • Respond to customer inquiries through phone calls, WhatsApp, and emails.
  •  Provide accurate information about products and services.
  •  Handle customers' complaints.
  •  Build and maintain positive relationships with customers.
  • Ensure a high level of customer satisfaction and professional service at all times.


Requirements:

  • Minimum of an OND, HND, or Bachelor's degree.
  • No expereince/ less than 1 year of previous experience in a similar role.

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