Rekrut Consulting

Customer Service Representative

Rekrut Consulting

Marketing & Communications

1 month ago
Easy apply

Job summary

Our client in the interior décor industry is seeking a friendly, proactive, and customer-focused Customer Service Representative to join their team in Jibowu, Lagos.

Min Qualification: OND Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

  • Attend to customer enquiries via phone, email, and walk-in customers.
  • Process orders and follow up on customer requests.
  • Resolve customer complaints professionally and promptly.
  • Maintain accurate customer records.
  • Collaborate with internal teams to ensure excellent service delivery.
  • Resolve customer complaints professionally and promptly.


Requirements:

  • Minimum qualification of an OND
  • 2 years of previous experience in a similar role



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