Customer Service Representative
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Job summary
We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve complaints, provide accurate information about products and services, and ensure an excellent customer experience.
Min Qualification:
OND
Experience Level:
No Experience
Experience Length:
No Experience/Less than 1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Assist with orders, payments, complaints, and follow-up.
- Provide solutions when needed
- Ensure every customer is satisfied and builds loyalty to the brand
- Record keeping
- Problem-solving.
- Handling enquiries.
Requirements:
- Minimum qualification of an OND
- 0-1 year of previous experience in a similar role
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