Customer Service Representative

Responsibilities:

• Assist with daily administrative and clerical activities.
• Receive visitors and direct them to the appropriate staff members.
• Answer and direct phone calls and respond to basic enquiries.
• Sort, file, photocopy, scan, and organize documents.
• Assist with typing, printing, and preparing office documents.
• Manage office supplies and report when supplies need replenishment.
• Keep the office environment clean, organized, and presentable.
• Receive and distribute incoming correspondence and packages.
• Assist staff with routine administrative tasks.
• Make photocopies, arrange documents, and deliver items when required.
• Maintain proper records and filing systems.
• Assist with scheduling meetings and preparing meeting materials.
• Perform errands and other duties assigned by management.
• Support other departments when necessary.

Requirements:

• Minimum of SSCE, OND, or equivalent qualification.
• Good communication and interpersonal skills.
• Basic computer knowledge, including Microsoft Word and Excel.
• Good organizational and time-management skills.
• Ability to follow instructions and work independently.
• Responsible, punctual, trustworthy, and hardworking.
• Previous office experience is an advantage but may not be required.