3 weeks ago
Customer Service Representative
Hec Recruit
Hospitality & Leisure
Hospitality & Hotel
NGN
75,000 - 150,000
Easy Apply
Job Summary
As a Customer service representative, you will be the primary point of contact for our customers, providing timely and effective solutions to their queries and concerns. You will work closely with our team to ensure a seamless customer experience and build strong relationships with our clients.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide accurate information about our products/services
- Build strong relationships with customers to ensure loyalty and retention
- Collaborate with internal teams to resolve customer issues
- Document customer interactions and feedback
- Meet or exceed customer satisfaction targets
Requirements:
- Minimum of 2 years of experience in customer service.
- Minimum of a Bachelor's degree in the related field
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment
- Proficient in Microsoft Office, particularly Excel
- Friendly and courteous demeanour
Important Safety Tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
