Customer Service Representative
Easy apply
New
Job summary
To serve as the first point of contact for customers, providing excellent support, handling inquiries and complaints professionally, and ensuring high customer satisfaction and retention.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Respond promptly to customer inquiries via phone, email, chat, and in-person
- Provide accurate information about products, services, and policies
- Resolve complaints and escalate complex issues to relevant departments
- Maintain customer records and follow up to ensure resolution
- Promote a positive company image through courteous service
Requirements:
- HND in any discipline
- 1 year of experience in customer service (fresh graduates can apply)
- Excellent communication and interpersonal skills
- Good listening, patience, and problem-solving skills
- Proficient in MS Office and CRM tools
- Ability to work under pressure and in a fast-paced environment
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
