Immediate Start
New
3 weeks ago
Customer Service Representative
Global BlockChain Innovative Technologies Limited
Customer Service & Support
IT & Telecoms
NGN
75,000 - 150,000
Easy Apply
Skills Required
Basic computer skill Good communication skills Problem-solving and critical-thinking skillsJob Summary
A Customer Service Representative is responsible for delivering exceptional support to clients by responding to inquiries, resolving complaints, and providing accurate information about products and services.
- Minimum Qualification : OND
- Experience Level : No Experience
- Experience Length : No Experience/Less than 1 year
Job Description/Requirements
Responsibilities:
- Respond to customer inquiries promptly through phone calls, emails, chats, or in person.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues efficiently while maintaining a positive attitude.
- Document customer interactions, feedback, and resolutions in the system.
- Process orders, requests, refunds, and account updates as required.
Requirements:
- 0-1 year experience
- Minimum of OND
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