Customer Service Personnel
Easy apply
Job summary
A Customer Service Personnel is responsible for addressing customer inquiries, resolving complaints, and ensuring customer satisfaction to maintain positive relationships with the company.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Job descriptions & requirements
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Respond promptly to customer inquiries via phone, email, or in person.
- Handle and resolve customer complaints efficiently and courteously.
- Process customer orders, forms, and requests accurately.
- Maintain records of customer interactions and transactions.
- Provide product or service information and follow up to ensure satisfaction.
- Collaborate with other departments to resolve issues and improve service delivery.
- Promote company products and services when appropriate.
Requirements:
- Minimum of a B.Sc. qualification
- Minimum of 2 years of experience.
- Excellent communication and presentation skills
communication skill
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