1 month ago
Customer Service Personnel
Rubels & Angels Food Court
Customer Service & Support
Hospitality & Hotel
NGN
75,000 - 150,000
Easy Apply
Skills Required
Communication Skills Interpersonal Skills Problem Solving SkillsJob Summary
A Customer Service Personnel is responsible for providing support to customers by addressing inquiries, resolving complaints, and ensuring a positive experience with the company's products or services.
- Minimum Qualification : Degree
- Experience Level : Internship & Graduate
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Respond to customer inquiries via phone, email, chat, or in-person, providing accurate and timely information.
- Resolve product or service problems by clarifying the customer's complaint and determining the best solution.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Process orders, forms, applications, and requests efficiently and accurately.
- Follow up with customers to ensure their issues are resolved and satisfaction is achieved.
- Keep records of customer interactions, transactions, comments, and complaints.
- Collaborate with other departments (sales, technical support, etc.) to ensure customer issues are resolved.
Requirements:
- The candidate should have 2 years of experience
- The candidate should have good communication skills
- Must live within the axis of Amuwo Odofin, Festac Access Road.
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