Customer Service Officer
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Job summary
Customer Service Officer (Hospitality): Deliver top-notch service, handle guest queries/complaints, and ensure guest satisfaction in a hospitality setting
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Part Time - 8 to 5
Applicant Location:
Port Harcourt & Rivers State, Nigeria
Job descriptions & requirements
Responsibilities:
- Handle guest inquiries, complaints, and feedback
- Provide solutions and ensure guest satisfaction
- Support front desk and other hospitality teams
- Maintain records of customer interactions
Requirements:
- Diploma in Hospitality or related field
- 1-2 years customer service experience in hospitality
- Excellent communication and problem-solving skills
- Friendly and patient demeanor
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