Counter Sales Attendants
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Job summary
The Counter Sales Attendant is responsible for attending to customers at the restaurant counter, receiving and processing food and beverage orders, handling payments, issuing receipts, and ensuring excellent customer service. The individual must ensure accurate order processing, proper sales recording, and a clean, organised counter area.
Min Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Welcome customers warmly and attend to their enquiries.
- Receive and process customers' food and beverage orders.
- Provide information about menu items, prices, available promotions, and special offers.
- Accurately enter customer orders into the Point of Sale (POS) system.
- Collect cash, POS, transfer, and other approved payments.
- Issue receipts and ensure all transactions are properly recorded.
- Coordinate with the kitchen and bar departments to ensure timely order preparation and delivery.
- Package takeaway orders properly and ensure accuracy before handing them over.
- Upsell food, drinks, and promotional offers to increase sales.
- Maintain proper accountability for cash received and sales made during each shift.
- Keep the counter, payment terminal, and surrounding area clean and organised.
- Report customer complaints, payment discrepancies, and operational issues to the supervisor.
- Monitor the availability of takeaway packs, disposable items, and other counter supplies.
- Prepare and submit daily sales reports and shift handover records.
- Comply with the restaurant's customer service, hygiene, safety, and operational policies.
Requirements:
- A minimum of 1 year of experience
- A minimum of SSCE
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