COSMETOLOGIST / DERMO-COSMETIC ADVISOR
Sigma Consulting Group
Creative & Design
- Minimum Qualification :
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Location: Ajah, Lagos
Salary: 150,000 - 200,000 Monthly
Experience: 2-4 Years
Employment Type: Full-Time
Role Overview
We are seeking a skilled and customer-focused Cosmetologist / Dermo-Cosmetic Advisor to support the beauty and skincare division of our pharmacy. The ideal candidate will offer expert skincare and cosmetic advice, recommend suitable products, perform minor non-invasive treatments, and support product sales while ensuring excellent customer experience.
Key Responsibilities
Customer Consultation & Beauty Advisory
- Welcome customers warmly and assess their skincare, cosmetic, and hair care needs.
- Provide personalized consultations based on skin type, concerns, and product requirements.
- Identify potential minor skin issues (dryness, acne, sensitivity) and recommend suitable dermo-cosmetic solutions.
- Refer customers to pharmacists or specialists when a condition requires medical intervention.
Product Recommendation & Sales
- Recommend the right skincare, cosmetic, and hair care products tailored to each customers needs.
- Demonstrate correct product application and usage techniques.
- Support the pharmacys beauty sales targets through product education and effective advisory.
- Promote featured products, bundles, and ongoing offers.
Dermocosmetic Services (Non-Invasive)
- Perform basic facial treatments, hydrating masks, exfoliation, and scalp treatments (if offered by the pharmacy).
- Ensure all treatments follow safety and hygiene standards.
Merchandising & Inventory Management
- Monitor beauty product stock levels, identify fast-moving items, and report low stock.
- Arrange and maintain attractive product displays in the beauty/cosmetics section.
- Ensure all shelves are clean, organized, and properly labeled.
Customer Service & Engagement
- Build strong customer relationships and encourage repeat visits.
- Provide follow-up guidance on product effectiveness and usage.
- Enroll customers into loyalty programs where applicable.
Sanitation & Compliance
- Maintain a clean, hygienic, and professional workspace.
- Clean and disinfect tools and equipment after each use.
- Ensure all activities comply with pharmacy and health regulations.
Trends & Product Knowledge
- Stay updated on beauty, skincare, and dermo-cosmetic trends.
- Maintain strong knowledge of ingredients, product benefits, and contraindications.
- Attend trainings and vendor sessions as required.
Qualifications & Requirements
- Minimum OND / Certificate in Cosmetology, Esthetics, Beauty Therapy, or related fields.
- 2-4 years of proven experience as a cosmetologist, esthetician, beauty advisor, or dermo-cosmetic consultant.
- Strong knowledge of skincare ingredients, cosmetic products, and application techniques.
- Excellent communication, sales, and customer service skills.
- Friendly, professional, and confident personality with a customer-first mindset.
- Ability to stand and move around for extended periods.
- Good knowledge of dermo-cosmetic brands and pharmacy-grade beauty products (advantage).
Key Performance Indicators (KPIs)
Sales & Advisory KPIs
- Monthly beauty sales target achievement (800%).
- Customer retention rate (minimum 70%).
- Minimum 90% accuracy in product recommendation based on customer needs.
Customer Service KPIs
- Customer satisfaction score 85%.
- Complaint resolution time under 24 hours.
Operational KPIs
- Neat, organized beauty shelves with 3% stock variance.
- Zero hygiene or safety violations.
- 100% adherence to daily reporting and product usage logs.
Benefits
- Competitive salary: 150,000 - 200,000 monthly.
- Performance bonuses (where applicable).
- Health and wellness benefits.
- Staff discounts on beauty and skincare products.
- Professional training and career growth opportunities.
- Supportive and modern work environment.
How To Apply
Interested and qualified candidates should send their CV to: hiring@mysigma.io
Subject: Cosmetologist Ajah
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