Content Creator & Digital Support Officer
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Job summary
The Chelis Group is seeking a highly creative, tech-savvy, and solution-driven Content Creator & Digital Support Officer to join our growing team at our Head Office. The successful candidate will be responsible for managing digital content creation, social media engagement, WordPress website administration, and IT support operations.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
Content Creation & Social Media Management:
- Create engaging and professional content for Instagram, Facebook, and other digital platforms.
- Design graphics, promotional materials, flyers, reels, and visual campaigns.
- Develop educational, promotional, and brand-awareness content.
- Plan and manage social media content calendars.
- Write compelling captions, hashtags, and campaign copy aligned with brand identity.
- Monitor social media engagement and audience interaction.
- Ensure consistent branding and communication across all digital channels.
- Utilize AI tools to generate: Social media content, Marketing copy, Blog articles, Campaign concepts, and SEO-focused content
- Improve workflow efficiency using AI-assisted tools.
- Research digital trends and implement modern AI solutions for marketing and communication.
- Develop, update, and maintain WordPress websites.
- Install and manage plugins, themes, and website functionalities.
- Optimize websites for: Mobile responsiveness, Website speed and performance, SEO, User experience
- Troubleshoot website-related issues and ensure website security and uptime.
- Diagnose and resolve computer hardware and software issues.
- Install, maintain, and troubleshoot: Desktop systems, Laptops, Printers, Networking devices
- Provide technical support to staff members.
- Maintain IT equipment and ensure smooth system operations.
- Perform routine system updates, backups, and maintenance.
- Provide digital and IT support services for other sister companies within The Chelis Group as assigned.
- Assist management with technology-related projects and digital initiatives.
- Maintain professionalism, confidentiality, and efficiency in all operations.
Expert use of social media platforms for business:
- Skilled in creating engaging content, managing brand presence, analyzing performance metrics, and driving customer engagement across platforms like Facebook, Instagram, LinkedIn, and TikTok.
- Proficiency in WordPress website development and management
- Strong social media management skills
- Experience with graphic design tools such as Canva, Photoshop, and CorelDRAW
- Basic video editing skills
- Hardware troubleshooting and repair knowledge
- Basic networking knowledge
- Familiarity with AI content generation tools
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Creative thinking and attention to detail
- Ability to work independently and within a team
- Problem-solving and analytical skills
- Bachelor’s degree or HND in Computer Science, Information Technology, Mass Communication, Digital Marketing, or a related field.
- Proven 3 years of experience in content creation, social media management, website administration, and IT support.
- Experience managing WordPress websites and digital campaigns will be an added advantage.
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