Concierge
Job summary
A hospitality brand is looking for a courteous and professional concierge to serve as the first point of contact for guests.
Job descriptions & requirements
Responsibilities:
- Welcome and assist guests.
- Manage reservations or guest lists.
- Participate in coordinating guest seating.
- Handle customer inquiries.
- Resolve customer complaints professionally.
- Assist guests with their requests.
- Coordinate with the waitresses and supervisors.
- Ensure guests have a premium experience from arrival to departure.
Requirements:
- Minimum qualification of a BSc
- 2 years of previous experience in a similar role
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