Communication & Research Officer

Responsibilities:

Research & Information Gathering:

• Conduct detailed online research to identify, verify, compare, and organise information.
• Find relevant information from websites, databases, publications, reports, articles, social platforms, and other online sources.
• Verify information and distinguish between reliable and unreliable sources.
• Identify relevant case studies, companies, people, tools, trends, statistics, and other information required for projects.
  
• Maintain organised records of research findings and sources.
• Go beyond the first page of Google and demonstrate the ability to find difficult-to-locate information.

Writing & Editing:

• Write, edit, proofread, and improve business and professional content.
• Review documents for grammar, spelling, structure, consistency, accuracy, clarity, and overall quality.
• Assist with books, reports, courses, articles, websites, presentations, newsletters, and other content.
• Identify gaps, inconsistencies, repetition, unclear statements, and factual issues in written materials.

Quality Assurance:

• Conduct quality assurance reviews on completed projects before they are released or delivered.
• Review courses, books, documents, presentations, and other deliverables for quality and completeness.
• Develop and use checklists to ensure important details are not overlooked.
• Maintain a high standard of accuracy across all assigned projects.

Customer & Stakeholder Communication:

• Respond professionally to customer and stakeholder enquiries when required.
• Manage routine communication through email, messaging platforms, and other communication channels.
• Ensure customer questions are understood and appropriately addressed.
• Maintain a professional and helpful tone in all external communication.

General Business Support:

• Assist management with research, reports, documentation, and special projects.
• Investigate questions or problems and present practical findings or recommendations.
• Support new initiatives and projects as required.
• Take ownership of assigned tasks and ensure they are completed to a high standard.
• Identify opportunities to improve existing processes rather than simply following them.

Requirements:

• A degree in communications, English, journalism, mass communication, business, research, project management, or a related discipline would be an advantage, but demonstrated ability is more important than academic qualifications.
• The successful candidate should demonstrate exceptionally strong research, writing, analytical, and organisational abilities.
• Strong Writing & Editing Ability.
• Exceptional Online Research Skills, Attention to Detail, Critical
• Thinking, Project Management, Independence & Initiative
• We are particularly interested in candidates who can provide evidence of significant work they have completed, such as: A book they wrote or edited, A major research project, a published article or series of articles, a comprehensive report, research or editorial work, project coordination experience, or other substantial work demonstrating research, writing, critical thinking, and attention to detail

The Ideal Candidate:

• You are likely to excel in this role if you are the type of person who:
• Can be given a problem and independently figure out how to solve it.
• Enjoys researching things and finding information others struggle to locate.
• Notices a spelling mistake, broken link, inconsistent figure, or missing piece of information immediately.
• Doesn't simply accept information because it appears online.
• Enjoys reading, writing, investigating, analysing, and organising information.
• Can manage several projects without losing track of details.
• Is comfortable receiving a broad objective rather than step-by-step instructions.
• Can identify what needs to be done and take action.
• Is comfortable saying, "I noticed a problem, and here is how I think we should fix it."
• Has high standards for the quality of their own work.

What Success Looks Like:

• Within this role, success will mean that management can confidently hand you a project or assignment and know that you will:
• Understand the objective → conduct the necessary research → execute the work → critically review it → identify problems → correct them → meet the deadline → deliver a high-quality final result.
• We are looking for someone who can become a reliable quality-control and execution layer within the organisation.

Why Join Us?

• This is an opportunity to work across a wide range of projects rather than being restricted to one narrow function.
• You will have exposure to research, AI, business, content development, digital projects, customer communication, quality assurance, and project management.

Important:

• Candidates should be prepared to demonstrate their research, critical thinking, writing, editing, and attention-to-detail abilities as part of the recruitment process.
• We are not simply looking for someone who can communicate well. We are looking for someone
• who can think, research, investigate, write, organise, identify problems, and get things done.

Application Requirement:

• Candidates must be available to resume immediately
• Must have a working laptop, reliable internet connectivity, and a power supply
• Flexible working hours

Remuneration: NGN150,000 Monthly

Please Note: Candidates will be required to provide examples or evidence of previous work during the recruitment process.