Cleaner
Job summary
The Hygiene/Cleaner Team Member is responsible for maintaining a clean, hygienic, safe, and welcoming environment. The role involves cleaning and sanitizing customer areas, kitchen and food preparation areas, restrooms, equipment, floors, and other assigned spaces in line with our hygiene and sanitation standards.
Job descriptions & requirements
- Clean and sanitize the café, kitchen, dining areas, restrooms, storage areas, and other assigned spaces.
- Sweep, mop, vacuum, dust, and wipe floors, walls, windows, tables, chairs, counters, and other surfaces.
- Clean and disinfect frequently touched surfaces such as door handles, switches, counters, and equipment.
- Maintain proper cleanliness of kitchen floors, sinks, work surfaces, and surrounding areas.
- Wash and sanitize cleaning tools and equipment after use and store them properly.
- Empty and dispose of waste in designated bins and ensure waste areas remain clean and hygienic.
- Monitor washrooms and replenish soap, tissue, paper towels, and other hygiene supplies when required.
- Assist in maintaining cleanliness around food preparation and service areas without interfering with food production.
- Report spills, damaged equipment, pest activity, leaks, blocked drains, or other hygiene and safety concerns immediately.
- Follow proper procedures when handling cleaning chemicals and equipment.
- Ensure cleaning chemicals are properly labelled, stored, and used according to instructions.
- Maintain personal hygiene and wear the required uniform/PPE while on duty.
- Support periodic deep-cleaning activities as scheduled.
- Assist with cleaning before opening, during operations, and after closing.
- Follow Mamatcha's food safety, hygiene, health and safety policies at all times.
- Respond promptly to urgent cleaning requirements, including spills and accidents.
- Perform any other cleaning and hygiene-related duties assigned by the Supervisor or Manager.
Requirements:
- Minimum of 1 year of cleaning, housekeeping, hygiene, or similar experience is preferred.
- Good understanding of basic cleaning and sanitation practices.
- Ability to work independently and as part of a team.
- Good attention to detail.
- Reliable, punctual, and hardworking.
- Ability to stand, bend, reach, and perform physical cleaning duties for extended periods.
- Ability to safely lift and move cleaning materials and equipment.
- Good communication and interpersonal skills.
- Willingness to work shifts, weekends, and public holidays when scheduled.
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