Chief Operating Officer
Job summary
The organisation is seeking an Enterprise Integrator, a senior operational leader capable of translating strategic priorities into disciplined execution across multiple business functions. The COO will play a central role in strengthening operational systems, improving margin performance, building scalable governance frameworks, and ensuring alignment
Job descriptions & requirements
Responsibilities:
Enterprise Operational Leadership:
- Translate organisational strategy into measurable operational execution
- Strengthen cross-functional coordination and execution discipline
- Improve organisational operating rhythms and decision-making speed
- Drive operational performance management across departments
Financial Performance & Margin Discipline:
- Drive EBITDA and margin improvement through operational discipline
- Identify and eliminate margin leakage across the organisation
- Strengthen cost governance, procurement discipline, and working capital management
- Support financial sustainability through operational efficiency
Revenue Performance & Conversion Optimisation:
- Improve conversion performance and revenue realisation
- Align marketing, clinical capacity, and patient experience to support growth
- Strengthen operational drivers of revenue and service utilisation
Systems, Processes & Governance:
- Institutionalise SOPs, operational dashboards, and performance frameworks
- Strengthen governance, reporting, and compliance structures
- Build scalable operational systems that support enterprise growth
- Improve operational visibility and leadership accountability
Leadership & Organisational Effectiveness:
- Provide execution leadership across multiple business units
- Strengthen accountability and performance management across departments
- Build a disciplined, ownership-driven leadership culture
- Reduce executive firefighting by implementing effective systems
Requirements:
- Strong financial acumen
- Ability to translate strategy into disciplined execution
- Strong leadership presence and ability to influence senior teams
- High execution capacity, emotional intelligence, and governance mindset
- Ability to lead senior teams and influence strong personalities
- Comfort operating as an execution partner to a founder-CEO
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